Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-line-replacement-everett.scoopsaga.com! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://water-line-replacement-everett.scoopsaga.com
  2. Any applications or services offered through our platform
  3. Interactions on social media platforms linked to our website
  4. Communications initiated by or with us via email, phone, or SMS/text messages

Please note that this policy does not cover third-party websites, applications, products, or services accessible through links or integrations on our platform. Each of these external entities has its own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the practices for the following interactions:

  1. Using our applications, services, or products as an authorized user
  2. Visiting websites linked to this Privacy Statement
  3. Engaging with communications from us, including newsletters, promotional materials, customer support interactions, and more

Personal Data Collection

We collect various categories of personal data, which can include:

  1. Account Information: Details related to your account creation and management, such as usernames, passwords, and profile settings.
  2. Payment Information: Transaction details, payment method information, and billing addresses for processing purchases or services.
  3. Financial Information: Data associated with your financial transactions, including bank account numbers (if provided) and transaction history.
  4. Purchase Information: Records of products or services purchased from us, along with associated pricing and order details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and device tokens used for communication purposes.
  6. Location Data: Geographic information provided by your device when using our location-based services or when making purchases.
  7. Feedback and Reviews: Comments, ratings, and reviews you share with us about our products or services.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage in social sharing on our site.
  9. Product Information: Details about the products you view, search for, or purchase, including product preferences and customization options.

We collect this data through multiple channels:

  1. User input forms and profiles
  2. Automated technologies, such as cookies and tracking pixels
  3. Third-party sources, when users choose to provide personal information through integrated services

Cookies

We utilize cookies to enhance user experience and gather analytics on our website and applications. Cookies are small text files stored on your browser that serve various purposes:

  1. Strictly Necessary Cookies: Ensure the basic functionality of our platform, such as login sessions and website navigation.
  2. Preference Cookies: Remember user preferences for a personalized experience, like language settings or display options.
  3. Analytics Cookies: Track site usage and gather statistical data to improve our services, including metrics on page visits, unique visitors, and bounce rates.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires or upon request from the user, we delete or anonymize the data to ensure confidentiality.

Security Measures

We implement robust security measures to protect your personal data:

  1. Employing encryption for data in transit and at rest to safeguard sensitive information.
  2. Engaging secure third-party processing partners who adhere to strict privacy and security standards.
  3. Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from individuals in this age group. Parents or guardians should ensure that minors use our platform with parental supervision.

Your Rights (Dependent on Location)

The privacy laws applicable to us grant you certain rights regarding your personal data, which may include:

  1. Access and Rectification: The right to request access to and correct any inaccurate or incomplete personal data we hold about you.
  2. Erasure and Data Portability: The right to have your personal data deleted or transferred to another controller in a structured, commonly used format.
  3. Restriction: Limiting the processing of your personal data under certain circumstances, such as contesting its accuracy or refusing to consent to its use.
  4. Objection: Objecting to the processing of your data for specific purposes, including marketing-related activities.
  5. Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.
  6. Filing Appeals/Complaints: The right to file a complaint with relevant supervisory authorities and seek legal redress if you believe your privacy rights have been infringed upon.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, clarifications, or requests related to privacy, data protection, or this policy, please reach out to us: